Ways to pay your rent
Find out how to pay your rent in a way that suits you – you can do it anytime, anywhere!
There’s lots of different ways you can pay your rent, so just pick the one that suits you the best. We’ve explained them all below, but if you have any questions, just fill in the form at the bottom of the page or give us a call on 0345 366 4404.
What does my rent go towards?
Your rent goes on a whole host of things. From repairs and home improvements, to reinvestment into new and existing homes, as well as the costs of providing our services.
How we set our rent
Check out our rent and service charge setting policy for more info about how we review and set our rents.
Paying rent on time
Paying your rent on time is really important. If you let your rent become overdue, you’ll go into arrears. If you decide to pay monthly, you’ll be paying your rent for the month ahead (so, the payment you make in June will be for July’s rent). The same goes for weekly payments, you’ll be paying for the week ahead, so your account will always be in credit.
What are service charges and how do they work?
If you pay a service charge for the home you live in, here’s a useful guide on how it works.
How we set our service charges
For more info about how we work out our service charges, take a look at our rent and service charge setting policy.
Tenancy and money coaching services
If you need any help with your finances or anything to do with your tenancy, then our money and tenancy coaching team are here to help. We can help with questions and support relating to looking for work, training opportunities, managing your money, claiming benefits, looking after your home, and managing debt – we’re only a phone call away!

Everything you need to know about rent increases:
Need to talk to us about your rent?
If you need help or want to talk about your rent payments, then our friendly team are here to help. Fill out the form below or give us a call on 0345 366 4404.