As part of Talk Money Week, we’re highlighting the difference our money coaches make to our customers' lives. At Yorkshire Housing, we’re committed to helping our customers take control of their finances. Our Money Coaching programme provides coaching to help people maximise their income, manage their money, reduce debt, and improve their overall financial wellbeing.
As of September 30, 2024, our Money Coaches have supported 468 customers, helping them increase their finances by an impressive total of £596,485.26!
This total includes the financial benefits we've helped customers get, such as unclaimed entitlements, alongside coaching them to manage their money better and ease financial stress.
We assist customers in accessing various benefits and claims they might not have known they could get while also teaching essential money management skills. Our coaching focuses on empowering people to help themselves.
Here’s a list of the benefits we’ve helped people claim:
- Discretionary Housing Payment
- Housing Benefit
- Universal Credit (including housing support)
- Attendance Allowance
- Council Tax Support
- Grants
- Pension Credit
- Personal Independence Payment (PIP)
- Universal Credit (standard payments)
Tom Oliver, Team Manager for Money and Benefit Coaching, said:
“Our results speak for themselves!
“The Money Coaching programme is helping customers get essential financial support, and we’re really proud of the difference we’re making.
“For some, this time of year can be especially tough, with the added expenses of presents, heating, and food.
“It’s rewarding to see how we’re helping people through difficult times and inspiring them to take control of their finances."
We understand these challenges, and our Money Coaching programme is here to help. Our coaches can assist with budgeting, planning, and accessing financial support.
If you’re a Yorkshire Housing customer or colleague and want to learn more, talk to one of our friendly money coaches.