We want to let you know how and when you'll be able to reach us in the lead up to and over the festive break.
Wednesday 20th December - closed from 12pm
Thursday 21st December - open 8am-6pm
Friday 22nd December - closed from 2pm
We'll be back at 8am on Tuesday 2nd January, but our phone line will be open 24 hours a day for emergencies if you need to speak to us.
And that's the usual number: 0345 366 4404
All your other repairs can be reported through our customer portal and we'll be in touch when we're back in January.
Just so you know, any complaints submitted after Monday 18th December will be logged when we return in January.
If you suspect a gas leak, call National Gas Emergency Services immediately on 0800 111 999.
And finally, whether you're celebrating Christmas or just enjoying the break, we hope you have a lovely time!